Terms & Conditions
Effective Date: May 2, 2025
Welcome to Top Lancaster Movers. By accessing or using our website (https://toplancastermovers.com) or any of our moving services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Services Offered
Top Lancaster Movers provides residential, commercial, local, and long-distance moving services within California and beyond. The scope of each service will be clearly outlined in your written estimate or service agreement prior to the move.
2. Booking & Payment
All bookings are subject to availability.
A deposit may be required to secure your moving date.
Full payment is due upon completion of services, unless otherwise agreed in writing.
We accept cash, major credit cards, and other forms of payment as specified at the time of booking.
3. Cancellations & Rescheduling
You may cancel or reschedule your move by providing at least 48 hours’ notice.
Late cancellations (less than 48 hours’ notice) may result in forfeiture of deposit or a cancellation fee.
We reserve the right to reschedule moves due to inclement weather, unsafe conditions, or unforeseen operational delays.
4. Liability & Damages
We take great care in handling your belongings, but in the event of damage or loss, our liability is limited based on the coverage you select.
Basic valuation protection is included, offering $0.60 per pound per item. Additional insurance can be purchased through a third-party provider.
We are not liable for damage caused by pre-existing conditions, improperly packed items (when not packed by us), or items prohibited by law.
5. Customer Responsibilities
You agree to:
Be present during the move or assign a responsible adult to act on your behalf.
Clearly label fragile or high-value items.
Secure valuables, cash, and personal documents in advance (we are not responsible for loss of these items).
Inform us of any building restrictions, elevator access, or special moving conditions before the move date.
6. Prohibited Items
For safety and legal reasons, we do not transport:
Hazardous materials (e.g., paint, propane, fuel)
Firearms or ammunition
Perishable food
Live animals or plants
Illegal substances
7. Website Use
By using our website, you agree not to:
Use the site for any unlawful purpose
Attempt to gain unauthorized access to our servers or data
Copy or reuse content without written permission
Use the website to transmit spam or malicious code
All content on this site (text, images, logos) is the intellectual property of Top Lancaster Movers and may not be used without our consent.
8. Limitation of Liability
Under no circumstances shall Top Lancaster Movers be held liable for indirect, incidental, or consequential damages arising out of the use or inability to use our services or website.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website or services after changes are posted constitutes your acceptance of the new terms.
10. Contact Information
For questions or concerns about these Terms, please contact us:
Top Lancaster Movers
📍 42305 10th St W #103, Lancaster, CA 93534
📞 1-661-766-0509
📧 info@toplancastermovers.com
🌐 toplancastermovers.com
